We are approved proud members of the Trust My Garage scheme and scored 100% on an audit carried out in August 2017, so you can have peace of mind that your car is in safe hands at Merlin!
We strictly adhere to their customer charter which includes-
- Providing you with a fixed quote or an estimate inclusive of parts, labour and vat
- Working to high standards and continuing to achieve the key industry standards set out by the Retail Motor Industry’s Independent Garage Association
- Explaining things clearly and treating you and your vehicle with respect
- Complying with the Trust My Garage ‘Code of Practice for Service & Repair’
Find out more about Trust My Garage at https://www.trustmygarage.co.uk/
Or leave us a review https://trustmygarage.co.uk/garage/merlin-motor-services/4231